Customer Journey Maps: How to deliver compelling experiences?
Customer Journey Maps are structured, collaborative tools to linearly map the experience of your customers & strategically develop those experiences.
MBTI: Understand your personality type
MBTI is an assessment tool that helps individuals and organizations understand personalities and optimize workplace dynamics.
DiSC: Understand your leadership style
DiSC is a behavior assessment tool based on four different personality traits - Dominance, Influence, Steadiness, and Conscientiousness.
FUD: How should consultants overcome fear, uncertainty and doubt?
Fear, uncertainty and doubt (abbreviated – FUD) is a strategy to influence perceptions through unfavorable opinions and speculation.
ShuHaRi: Japanese framework to mastery
ShuHaRi is a Japanese concept that describes the stages of learning to mastery. This framework can help consultants achieve mastery through apprenticeship.
IKIGAI: Is consulting your calling?
Ikigai is a Japanese model that roughly translates to a reason for your being. This model helps discover whether consulting is your calling.
Ansoff Matrix: Understanding firms’ growth options
The Ansoff Matrix. also known as the Product / Market Expansion Grid, is a framework that helps evaluate potential growth strategies and risk trade-offs.
PASTOR: A Framework for compelling proposals
PASTOR is a copywriting framework that helps write compelling consulting proposals.
AIM Framework: Build compelling artefacts
AIM framework helps ground your presentations and project artefacts in the client context and makes your findings insightful, persuasive, and actionable.
Heinrich Law and industrial safety
Heinrich's law states that, in a workplace, for every accident that causes a major injury, there are 29 accidents that cause minor injuries and 300 accidents that cause no injuries.
SCQA Logic
The Pyramid Principle requires the writer to start with a tightly constructed introduction in story form. The structure for this introduction is referred to by the acronym SCQA.
Pyramid Principle
The Pyramid Principle is a top-down way of thinking that is very structured and reflects how executives think through a problem. Big ideas are followed by smaller ideas.