Expectation Effect: How to change perceptions?
Expectation effect is the phenomenon where our perception and behavior changes from our personal expectations or those of others.
Golem Effect: How to degrade performance?
Golem Effect is is a psychological phenomenon whereby a manager's lower expectations lead to lower performance from the team.
Pygmalion Effect: How to exact superior performance?
The Pygmalion Effect is a psychological phenomenon whereby a manager's higher expectations lead to increased performance from the team.
Elaboration Likelihood Model: A theory of persuasion
The Elaboration Likelihood Model (ELM) is a theory of persuasion that proposes two approaches to persuade people or change their attitude.
Stakeholder types #11: How to identify pessimist?
If the glass is always half empty & not half full, you are dealing with a pessimist, who can be quite exhausting & tank productivity.
Stakeholder types #10: How to identify mommy?
Helpful, empathetic, and grossly underestimated, mommy is the soul of the office, rarely associated with competence and professionalism.
Stakeholder types #9: How to identify buzzword-bazooka?
The Buzzword bazooka always remains in the driver's seat, always with a finger on the trigger and always ready to unleash their verbal weapon systems.
Stakeholder types #8: How to identify gossipers?
Gossipers clue us into things that are happening before they’re officially announced, which can provide an edge in business dealings.
Stakeholder types #7: How to identify thieves?
Whether it's a ballpen or an idea, thieves steal what attracts them and use the stolen goods to further their agenda.
Stakeholder types #6: How to identify divas?
Divas are one of the toughest office personality types. Their lack of self-critique combined with extreme sensitivity make them a liability.
Stakeholder types #5: How to identify careerists?
Careerists are highly motivated stakeholder personalities whose only purpose in life is career advancement.
Stakeholder types #4: How to identify introverts?
Introverts are unassuming, silent and never seek attention. Often, what they do is invisible. But, what they deliver is of unusually exceptional quality.