Four Phases – What is the lifecycle of Strategy?
Four Phases of Strategy helps organizations achieve their end goals through proper planning, execution and evaluation processes.
SERVQUAL – How to compare an organization’s service quality?
SERVQUAL model offers a way to compare an organization's service quality performance to customer service quality needs.
Gap in the market – How to exploit opportunities?
A gap in the market is a business opportunity. Spotting a gap in the market is one of the classic key success factors in business.
3C – How to design a marketing strategy?
The 3C framework considers the various critical factors that determine the success of a marketing strategy.
Fishbone Diagram – How to find the root cause of issues?
Fishbone Diagram helps find the root cause of issues, rather than directly implement immediate solutions, which might later be incorrect.
BANI – A new framework to make sense of a chaotic world?
Coined by the anthropologist & futurist, Jamais Cascio, the acronym BANI explains complex changes, such as those triggered by COVID pandemic.
Johari window – How to understand your personality?
Johari window is a widely used model to understand and train self-awareness, for personal development and improve interpersonal relationships.
ZMET – How to understand thought patterns?
The ZMET analysis helps uncover the deep, fundamental structures that guide people’s thinking about a topic.
Gap Analysis – What is it and how to conduct one?
A Gap analysis forces structured thinking about current and desired future states, the gaps between the two, and the remediation plan.
Elaboration Likelihood Model – A theory of persuasion
The Elaboration Likelihood Model (ELM) is a theory of persuasion that proposes two approaches to persuade people or change their attitude.
SIPOC – A model to analyze organizational processes
SIPOC is a robust model that helps analyze and understand the critical elements of organizational processes at a high-level.
VUCA – How should consultants handle this?
VUCA is an acronym for the volatile, uncertain, complex and ambiguous world in which businesses today operate.