Expectation Effect
Expectation effect is the phenomenon where our perception and behavior changes from our personal expectations or those of others
Expectation effect is the phenomenon where our perception and behavior changes from our personal expectations or those of others
The ZMET analysis helps uncover the deep, fundamental structures that guide people’s thinking about a topic
Golem Effect is is a psychological phenomenon whereby a manager's lower expectations lead to lower performance from the team
Pygmalion Effect describes the phenomenon where a manager's expectations influence team performance
A Strategy Diamond provides a simple way to show how the different parts of an organization’s strategy fit together
Action Priority Matrix (APM) is a tool that helps make the most of your time by identifying the right tasks and opportunities to pursue
The STAR technique helps structure your responses on behavioral interview questions by addressing a situation, task, action, and result
Muda, Mura and Muri are three types of waste that negatively impact workflow, productivity and ultimately, customer satisfaction
Influence mapping helps identify key stakeholders and people who influence those stakeholders to manage change and drive initiatives
VUCA is an acronym for the volatile, uncertain, complex and ambiguous world in which businesses today operate
The SMART acronym outlines a strategy for reaching any objective. SMART goals are Specific, Measurable, Achievable, Realistic and Time-bound
The full value that consulting firms deliver is not be apparent to everyone, but the executives that engage them for value these firms deliver