Consulting

Consulting

Consulting is about turning complexity into clarity and insight into action. These articles offer practical perspectives on solving difficult problems, structuring decisions, and creating value in situations where the stakes are high and the path forward is rarely obvious. Expect thoughtful ideas that help sharpen judgment, improve recommendations, and make solutions more actionable and effective. Read this category when you want to think more clearly, advise more confidently, and deliver outcomes that matter.

Goldilocks Effect

The Goldilocks Effect illuminates our inherent inclination towards balance and moderation

EPIC

An approach to communication with empathy, purpose, insight, and conversation to drive change

OIA Approach To Emails

The OIA approach: orient, provide information, and call to action to write effective emails

SPIN

A sales methodology that focuses on asking effective questions to uncover customer needs

Urgency Instinct

A mental model that triggers the feeling of impending danger and encourages immediate action

Size Instinct

The size instinct is a cognitive bias that assumes the size of something is directly proportional to its importance, significance, or impact

Destiny Instinct

The destiny instinct is the tendency to believe that some things are meant to happen and cannot be changed

Generalization Instinct

Generalization instinct is our tendency to divide things into two distinct groups and generalize them

Blame Instinct

A human tendency to attribute blame for negative outcomes without an understanding of the complex underlying factors

Single Instinct

Single Instinct is a mental model that assumes all human behavior is driven by the primary survival goal

Essential Consulting Skills

Develop the capabilities clients experience directly

Denominator Neglect

Denominator Neglect describes the phenomenon where people mislead themselves by paying more attention to numerators than the denominators