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Mithun A. Sridharan
I'm Mithun A. Sridharan, Founder of this website - Think Insights - on Strategy, Management Consulting, Leadership, Digital Transformation, and Data Literacy. Follow me on social media or connect with me on LinkedIn for updates.
2229
Articles
November 2024
Member since
Articles by Mithun A. Sridharan
Service Blueprinting
Turns an intangible customer experience into a diagrammable, controllable system
On the Beach Means Inventory
Idle consultants are inventory. Match supply and demand to stay billable.
The Whole Product Concept
Theodore Levitt's Whole Product Concept shows that customers value the total package of benefits around a product, not the generic core, which is why no product is ever truly a commodity.
Service Blueprinting
Turns an intangible customer experience into a diagrammable, controllable system
On the Beach Means Inventory
Idle consultants are inventory. Match supply and demand to stay billable.
The Whole Product Concept
Theodore Levitt's Whole Product Concept shows that customers value the total package of benefits around a product, not the generic core, which is why no product is ever truly a commodity.