Industry Analysis: Music
Music creates value through specialized capabilities
Digital Transformation
Digital transformation, technology strategy, and innovation models for the modern enterprise.
Industry Analysis: Payment Services/Payment Processing
Payment Services/Payment Processing creates value through specialized capabilities
IT Governance
IT governance is a formal framework that ensures that IT investments are aligned with business objectives
Selective Perception Marketing
Selective perception makes people overlook important information, even when it's easily accessible or, in hindsight, downright obvious
Customer Journey Maps
Customer Journey Maps are structured, collaborative tools to linearly map the experience of your customers & strategically develop those experiences
Turnitin Business Model
Turnitin is an online tool that is used to detect potential plagiarism in students' work
ERP - a Love-Hate Relationship
Enterprise resource planning runs big business, costs fortunes and fails spectacularly.
Healthcare.gov's Implementation Failure
A high-stakes launch failed on nearly every classic ERP implementation mistake.
Are Robots Taking Over Our Jobs?
With technology developing at an accelerated pace and machines gathering advanced cognitive abilities, are we making ourselves redundant?
eCommerce Revenue Models
Revenue model is a critical component of business strategy that helps create sustainable business models along the eCommerce value chain
Our plastics affinity
The first plastics were developed to save elephants from extinction, but today, plastics are leading to our downfall
Business Models Reshaping Canadian Commerce
Four forces powering Canada's digital commerce boom