Einstellung Effect
Familiar methods can hide superior alternatives
DFV methodology helps managers appraise the success of a product / service along 3 critical dimensions
Voice of the Customer [VoC] process helps directly gather customer feedback to enhance their experience with your offerings
Top innovators cast a wide net, use data well and coordinate deliberately.
A magazine's twenty-year predictions, annotated by a reader who checks the math.
It can often be difficult to come up with new ideas when you're trying to develop or improve a product or service
Technology continuously shapes every aspect of work, life and business strategy.
A differentiation strategy calls for the development of a product or service that offers unique attributes that are valued by customers and that customers perceive to be better than or different from the products of the competition