Supply Chain & Operations Improvement Consulting Playbook
- Practitioner
- Intermediate
- Template Included
A framework for supply chain and operations consulting that validates data-driven recommendations against direct floor-level observation, since operational data frequently misses context that determines whether a recommendation will actually work.
Isn't operations data analysis sufficient for identifying
improvement opportunities? Data analysis is essential for identifying where to look, but operational data frequently misses context — workarounds, informal processes, physical constraints — that direct floor-level observation reveals and that determines whether a data-driven recommendation is actually implementable.
How much floor-time is genuinely necessary versus relying on data
and management interviews? Enough to see the actual process running, including its informal workarounds — this varies by engagement, but skipping direct observation entirely is a common and costly shortcut this playbook argues against.
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