Consulting Firm KPI Dashboard Design Playbook
- Practitioner
- Intermediate
- Template Included
A framework for designing consulting firm performance dashboards for genuine usability — visual clarity, appropriate metric density, and audience-specific views — since a technically comprehensive dashboard nobody actually reads delivers no real management value.
How is this different from the Firm Performance Management
Playbook? That playbook covers the governance discipline — which metrics matter and how review connects to decisions. This one is the specific design discipline for the dashboard tool itself — visual clarity, layout, and audience-specific views that make the metrics genuinely usable.
Should every stakeholder see the same dashboard?
Generally no — this playbook argues for audience-specific views (partner- level strategic view versus practice-level operational view) rather than one dashboard trying to serve every audience's needs equally well.
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