Stakeholder Types: Mommy
Helpful, empathetic, and grossly underestimated, mommy is the soul of the office, rarely associated with competence and professionalism
Helpful, empathetic, and grossly underestimated, mommy is the soul of the office, rarely associated with competence and professionalism
The acronym BANI helps understand complex changes, such as those triggered by COVID pandemic
The Buzzword bazooka always remains in the driver's seat, always with a finger on the trigger and always ready to unleash their verbal weapon systems
Gossipers clue us into things that are happening before they’re officially announced, which can provide an edge in business dealings
Whether it's a ballpen or an idea, thieves steal what attracts them and use the stolen goods to further their agenda
Divas are one of the toughest office personality types. Their lack of self-critique combined with extreme sensitivity make them a liability
Expectation effect is the phenomenon where our perception and behavior changes from our personal expectations or those of others
The ZMET analysis helps uncover the deep, fundamental structures that guide people’s thinking about a topic
Golem Effect is is a psychological phenomenon whereby a manager's lower expectations lead to lower performance from the team
Pygmalion Effect describes the phenomenon where a manager's expectations influence team performance
Only one thing counts for the perfectionists: results that meet 100% of their expectations or those of their bosses
The Elaboration Likelihood Model (ELM) is a theory of persuasion that proposes two approaches to persuade people or change their attitude