Systemic Questionnaire – How do consultants use it?
Systemic questionnaire is an interview technique through which consultants use a standard scheme to interview several people on a topic.
Headstand – How to find ideas through problem reversal?
The headstand brainstorming technique reverses the original question to eliminate established thought patterns and spur more ideas.
Brainstorming – How to develop new ideas as a team?
Brainstorming is a process about problem solving. Brainstorming generates ideas that are a means to an end, but not an end in themselves.
Mindful Listening – Why should consultants master this art?
The most important aspect of mindful listening is the focus on complete attention. When you are mindful, you really hear that person.
Value Net – A framework for strategic alliances
Value Net is a business model that advocates for co-operation and competition among organizations and provides a roadmap for collaboration.
GE McKinsey Matrix
GE-McKinsey Matrix framework offers a systematic approach to prioritize investments among products or business units.
VoC – What is Voice of the Customer?
VoC is the process of gathering and understanding customer feedback to directly improve product, service and customer experience.
IT Governance – Why should enterprises pay attention?
IT governance is a formal framework that ensures that IT investments are aligned with business objectives.
NPS – What is a Net Promoter Score?
NPS is a gold standard customer experience metric that represents the number of people that love your product enough to tell others about it.
Innovation Management Strategy – How to formulate one?
A coherent innovation management strategy grounded in best practices ensures orchestrated execution by all stakeholders.
TOM – What is a Target Operating Model?
Target operating model (TOM) is a blueprint of a firm’s business vision that aligns operating capacities & strategic objectives.
Stakeholder Map – Tool for Stakeholder Analysis
When you properly analyse, map & engage the relevant stakeholders during a consulting engagement, you are better equipped for success.