Stakeholder Types: Divas
Divas are one of the toughest office personality types. Their lack of self-critique combined with extreme sensitivity make them a liability
Zaltman metaphor elicitation technique (ZMET)
The ZMET analysis helps uncover the deep, fundamental structures that guide people’s thinking about a topic
Action Priority Matrix
Action Priority Matrix (APM) is a tool that helps make the most of your time by identifying the right tasks and opportunities to pursue
Stakeholder Types: Perfectionists
Only one thing counts for the perfectionists: results that meet 100% of their expectations or those of their bosses
STAR Behavioral Interview Framework
The STAR technique helps structure your responses on behavioral interview questions by addressing a situation, task, action, and result
Gap Analysis
A Gap analysis forces structured thinking about current and desired future states, the gaps between the two, and the remediation plan
Stakeholder Types: Jesters
Jesters are safe companions, who may be hard to manage at times. They do not take their work seriously and seek fun at all costs
Stakeholder Types: Self-Proponents
Self-proponents are convinced of themselves, are constantly present and are anxious to put themselves in the best light possible
Bottomline Upfront (BLUF)
The BLUF framework helps distill and structure the essential information upfront, so you sound crisp, confident and persuasive
Influence Mapping And Power Distribution
Influence mapping helps identify key stakeholders and people who influence those stakeholders to manage change and drive initiatives
SIPOC Process Analysis
SIPOC is a robust model that helps analyze and understand the critical elements of organizational processes at a high-level
VUCA
VUCA is an acronym for the volatile, uncertain, complex and ambiguous world in which businesses today operate
