Internal Consultants: How are they different?
Internal consultants are limited to full-time consulting activities within the parent organisation that employs them.
Kotter’s 8-step model: How to lead organizational change?
Kotter’s 8 step model prescribes that organizations should focus on much more than project management to realize change.
McKinsey’s Influence Model of Leading Change
McKinsey’s Influence model of leading change lays out four key things that leaders should do to effectively lead change.
CATWOE: How to assess the influence of stakeholders’ viewpoint?
CATWOE technique helps understand a stakeholder's point of view and the influence it will have on the success of a business transformation.
Stakeholder types #11: How to identify pessimist?
If the glass is always half empty & not half full, you are dealing with a pessimist, who can be quite exhausting & tank productivity.
Stakeholder types #10: How to identify mommy?
Helpful, empathetic, and grossly underestimated, mommy is the soul of the office, rarely associated with competence and professionalism.
Stakeholder types #9: How to identify buzzword-bazooka?
The Buzzword bazooka always remains in the driver's seat, always with a finger on the trigger and always ready to unleash their verbal weapon systems.
Stakeholder types #8: How to identify gossipers?
Gossipers clue us into things that are happening before they’re officially announced, which can provide an edge in business dealings.
Stakeholder types #7: How to identify thieves?
Whether it's a ballpen or an idea, thieves steal what attracts them and use the stolen goods to further their agenda.
Quick wins: Power of delivering incremental success
Quick wins provide an easy way to demonstrate value, build credibility and client confidence whenever you begin a new engagement.
Stakeholder types #6: How to identify divas?
Divas are one of the toughest office personality types. Their lack of self-critique combined with extreme sensitivity make them a liability.
ZMET: How to understand thought patterns?
The ZMET analysis helps uncover the deep, fundamental structures that guide people’s thinking about a topic.